Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Raíz Fundevo collects and retains data necessary for your trading activities. How we collect and store this information is detailed in the Privacy Policy below.

Our policy is governed by the following principles:

• To ensure complete transparency regarding our personal data collection and storage processes:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website at all times. Our policy details the specific methods we use, providing you with clear, concrete information about how your data is used. You are in control of your choices.

We will promptly provide information whenever we determine you should be informed. Transparency is essential to us.

Our trained team is always available to answer any questions you may have about our processes, including our obligations under the laws of Chile. You can contact us at: info@raiz-fundevo.com

• We will not use personal data for any purpose other than as described in our Privacy Policy.

We process personal data for purposes that include ensuring the proper operation of Raíz Fundevo services and linking trader-members with third-party trading platforms. We also use it to maintain and improve website features and services, protect our rights, and comply with regulatory and other legal obligations. Finally, we process data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Raíz Fundevo processes personal data.

• To be able to use essential tools to better protect your personal data and effectively safeguard your rights in this context:

You may contact us at any time to access all of your personal data. We can also update or delete it as needed. Additionally, we support requests to transfer your data to you or a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, incorporating bank-level safeguards and best practices. While a 100% guarantee is not possible, we remain committed to continuously upgrading our systems to the highest achievable level and strengthening the controls and protections we already have in place.

We have a comprehensive, detailed privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or have been identified. This specifically includes any individual who could be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically includes the storage, management, and organization of such personal data.

We do not collect, or attempt to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover any account or data relating to a person under 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data needed to enable your use of our services. We may also request additional personal information to verify account ownership when required. To maintain and continuously improve service quality, we collect and analyze usage data from our platform and from our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not obligated to share your data with us, choosing not to provide it may limit the services we can deliver. It may also result in restrictions on your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, collect details such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser details, and the type of device used to access your account. We also collect the language associated with your account.

Regarding personal data, we collect and retain only the information you consent to provide to us when you connect, through us, to a third-party trading platform.

The personal data you have shared with third-party platforms may include: full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

Your personal information is collected, stored, and processed by the company solely for the purposes set out in the Policy. All aforementioned uses and processing are carried out in compliance with applicable laws in Chile.

The company will only handle, process, or transmit your data in compliance with the applicable laws in Chile. The following are the legal bases for doing so:

• You have consented to the company storing and processing your personal data. By submitting your information to the company, you authorize us to transfer that information to the relevant third-party trading platform, as necessary and appropriate. You have also consented to the processing of your personal data for one or more specified purposes.
• To improve its services, assert or defend legal claims, and pursue other legitimate interests, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes, along with the legal bases, under which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To facilitate the storage and processing of IP addresses, the conduct of user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, your information will be handled in accordance with the receiving company's privacy policy. This may include various digital trading platforms.

To better serve our clients and enhance our services overall, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect the company’s rights and assets, as well as those of our third‑party partners, we may disclose data to competent legal or regulatory authorities.

In the event of a significant business transaction, such as a company sale or the pursuit of investment or financing, relevant data may be shared in a lawful and appropriate manner. This may also apply in the case of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

We may, from time to time, use cookies and similar technologies for site analytics and in collaboration with advertising partners, in line with applicable laws and established industry standards and practices.

Cookies—small text files stored on your device when you visit a website—are used to collect information about browsing behavior, preferences, and related data. Their purpose is to personalize and enhance your user experience. They allow us to remember your settings and preferences and to tailor our service offerings accordingly. These cookies are also used for site analytics and statistical reporting to support strategic planning.

Broadly, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and streamline your experience.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you need to manage this directly in your browser settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some processes and site features from operating as expected.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to carry out the operations described elsewhere in this policy. It may be retained longer based on local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, it will be shared for an additional 12 months.

Our operations include the periodic review of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

As necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (outside your country) and to international organizations using comprehensive security protocols. We apply the highest available data protection standards to safeguard your data and ensure you have access to legal remedies and rights in all cases.

All residents of the EEA (European Economic Area) are protected by data protection laws and safeguards.

• Data transfers are carried out under EU legal jurisdiction and competence, in line with the data protection standards set forth in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All transfers of data between public entities or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures we use to safeguard your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data using robust technical and organizational measures that meet industry best practices. These measures help prevent unlawful or accidental destruction, loss, or alteration of data.

While we apply the highest level of care and gold‑standard data protection procedures, as required by law, it is not possible to guarantee in all circumstances that your personal data will be kept entirely free of errors. For that reason, we cannot be held liable in cases where personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures resulting from transmission errors, unauthorized third‑party access, or any other similar cause.

If we receive a legally binding request from regulators or other legal authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website, you may encounter links to third-party applications and websites. These parties are not our affiliates and are not under our control, and our Privacy Policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before sharing personal data. Ensure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be submitted directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will notify you of changes through our website and other appropriate channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding your personal data

You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit both the scope and nature of any processing we carry out.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is available to you and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it to you in electronic form. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may be charged.

The rights granted by law and our privacy policy must not compromise the rights of others. Accordingly, the company may deny or restrict access to personal data when such access would violate or risk violating the rights and freedoms of third parties.

Right to Rectify Errors

Any inaccuracies in your personal data, whether by omission or incorrect information, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances: 1) if it has been processed without your consent or beyond legal boundaries; 2) if you ask us to remove it and the Company has no legal obligation to retain it; 3) if you no longer consent to any processing by us, even if lawful and based on our or a third party provider’s legitimate interests; and 4) if we are compelled by law to delete your data.

The right to deletion may be overridden and superseded by legal obligations imposed by the EU or any Member State’s law. Likewise, this applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following situations: 1) where European Union or Member State law prevents deletion. 2) With your consent, when necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided if you have consented to its collection and it is processed by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right does not apply where exercising it would infringe the rights or freedoms of another individual.

Right to object to data processing

Although the Company may rely on our legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, such as to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This does not apply retroactively to processing performed before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has established regulatory and supervisory authorities for this purpose. You may file a complaint with these authorities at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited by European Union or Member State law.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

The requested information will be provided to you electronically at no cost, except where it is inconsistent with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request that is deemed unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.